I have never seen a DVLA or any government phishing scam wanting as much detail and information about you as this one does. I have seen a lot of phishing scams and this one is very well crafted, even the web url can be quite easily mistaken if you aren’t paying proper attention. All the entries are validated to ensure they are in the correct format and it rejects some fake details. I have never seen the level of sophistication where they are working out your date of birth from the Driving Licence number given in this phishing scam.
I have used the name of Ex Prime Minister David Cameron, the address of 10 Downing Street, Action Fraud phone number, a totally made up Driving Licence number based on the David Cameron Name and a made up date of birth. The credit or Debit card number is a test number, commonly found on searches that is used to test validation systems.
They use email addresses and subjects that will entice a user to read the email and open the attachment.
You can now submit suspicious sites, emails and files via our Submissions system
Remember many email clients, especially on a mobile phone or tablet, only show the Name in the From: and not the bit in <domain.com >. That is why these scams and phishes work so well.
These do not come from the DVLA but are coming via a compromised email account
The email looks like:
From: DVLA-DoNotReply <firstname.lastname@example.org>
Date: Mon 09/04/2018 13:21
Subject: You are due a vehicle tax refund
You are due a Vehicle Tax Refund
Your reference number is GZ72676058.
Dear valued driver,
We would like to notify you that you still have an outstanding vehicle tax refund from an overpayment.
Refunds are time limited. Please use the link below to view the amount refundable:
Please do not respond directly to this e-mail address. The originating e-mail account is not monitored.
If you have a medical condition that could affect your driving, you must tell us immediately. For more information on medical conditions you need to tell us about visit our website at www.direct.gov.uk/driverhealth.
Driver & Vehicle Licensing Agency
If you find this message wrongly classified as spam, you can unmark the message.
Just select the message and click the ‘Not Spam’ button that appears on the top and bottom of your current view.
Unmarking a message will automatically move it into your inbox.
If you follow the link in the email you go to http://gov.uk.refund-id-fl4yk7wg.info/ Where you put in a last name & Driving Licence Number
Next gets you a page showing your Name and Date of birth taken from the Driving licence number ( I have never seen this level of sophistication in a phishing scam before)
Next Have you changed your name in last 6 years
Next First name, telephone number and email address
Next when did you move into your address
Next Current address
Next your financial details, Card number, Expiry date, Bank Sort code & Bank Account number
Then you get a success page which redirects you to the genuine DVLA home page
We all get very blasé about phishing and think we know so much that we will never fall for a phishing attempt. Don’t assume that all attempts are obvious. Watch for any site that invites you to enter ANY personal or financial information. It might be an email that says “you have won a prize” or “sign up to this website for discounts, prizes and special offers”
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware.
All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. Whether it is a message saying “look at this picture of me I took last night” and it appears to come from a friend or is more targeted at somebody who regularly is likely to receive PDF attachments or Word .doc attachments or any other common file that you use every day. Or whether it is a straight forward attempt, like this one, to steal your personal, bank, credit card or email and social networking log in details. Be very careful when unzipping them and make sure you have “show known file extensions enabled“, And then look carefully at the unzipped file. If it says .EXE then it is a problem and should not be run or opened.
|188.8.131.52||ns2.164.xenserve.com||GB||AS41357 34SP.com Limited|
|184.108.40.206||static.220.127.116.11.clients.your-server.de||DE||AS24940 Hetzner Online GmbH|
Received: from ns2.164.xenserve.com ([18.104.22.168]:39285 helo=server164.xenserve.com)
by My Email Server with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
for email@example.com; Mon, 09 Apr 2018 13:21:26 +0100
Received: from WINAUCCE7HVJG6lan8899 (static.22.214.171.124.clients.your-server.de [126.96.36.199])
by server164.xenserve.com (Postfix) with ESMTPA id B16C11D2577
for <firstname.lastname@example.org>; Mon, 9 Apr 2018 13:21:26 +0100 (BST)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
From: “DVLA-DoNotReply” <email@example.com>
Subject: You are due a vehicle tax refund
Date: Mon, 9 Apr 2018 05:21:27 -0700