Update Your Account Details Halifax – Phishing


Update your account details pretending to come from Halifax Online Banking <securitynews@halifax.co.uk> is one of the latest phish attempts to steal your Bank, credit card and personal details. An alternative email says We’re improving your Halifax account also pretending to come from Halifax Online Banking <securitynews@halifax.co.uk> There is also Alert! irregular card activity pretending to come from Halifax <Halifax@securesuite.net>

This one wants all your personal details including email address and password and your credit card and bank details. Many of them are also designed to specifically steal your facebook and other social network log in details as well.

Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware.

The original email looks like these It will NEVER be a genuine email from Halifax, any other bank or any other company so don’t ever open or fill in the html ( webpage) form that comes attached to the email in the email. If you do it will lead you to a website that looks at first glance like the genuine bank website but you can clearly see in the address bar, that it is fake. Some versions of this phish will ask you to follow a link in the body of the email to a phishing site. Both of today’s emails have different phish sites in the attached html files but otherwise the attachments are identical.

Good news. You received this email as a notice for the database update for this month.

This update is designed by our IT engineers to provide higher security to our customers

online accounts, prevent unauthorized account access and other types of online fraud.

On 13 February 2021 we’ll be making an improvement to your account

– to help you get the most out of it. You’ll be able to pay cheques and cash

into your account at most Post OfficeЎ§branches – giving you another way to bank with us.

Please download the document attached to this email and update your account.

Yours sincerely,

Paul Drinkwater,

Non-Executive Chairman of the Board.

or this

Dear Member,

As part of our efforts to provide a safe and secure environment for the online community, we regularly screen account activity. Our review of your account has identified an issue regarding its safe use. We have placed a restriction on your account as a precaution. To lift the restriction we will require some further information from you. If, once we review your further information and we’re confident that the use of your account does not present a safety risk to our service and customers, we’ll be happy to reinstate your account.

We have sent you an attachment which contains all the necessary steps in order to restore your account access.

Download and open it in your browser.

After we have gathered the necessary information, you will regain full access to your account.

We thank you for your prompt attention to this matter.

Very sincerely,

Halifax Online Services UK Review Department

And this version

Irregular Card Activity

We detected irregular activity on your Halifax Card on 29/01/2021.

For your protection, you must verify this activity before you can continue using your card. Please download the file attached to this email, fill out the information required to review your account and press continue. We will review the activity on your account with you and upon verification,we will remove any restrictions placed on your account.

Want to get more alerts? Sign in to your internet banking account at Halifax Bank and within the Accounts Overview page select the “Alerts” tab. Because email is not a secure form of communication, this email box is not equipped to handle replies. If you have any questions about your account or need assistance, please call the phone number on your statement or go to Contact Us at http://www.halifax.co.uk

If you open the attached html file you see a webpage looking like this ( split in 2 to get it all):

When you fill in your user name and password you get a page looking like this, where the phishers try to validate your details to make sure that you are entering “genuine ” information. They make sure that the bank account numbers have the correct number of digits and that the credit card numbers have the correct number of digits and format.

All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. Whether it is a message saying “look at this picture of me I took last night” and it appears to come from a friend or is more targeted at somebody who regularly is likely to receive PDF attachments or Word .doc attachments or any other common file that you use every day. Or whether it is a straight forward attempt, like this one, to steal your personal, bank, credit card or email and social networking log in details.

Be very careful when unzipping them and make sure you have “show known file extensions enabled“, And then look carefully at the unzipped file. If it says .EXE then it is a problem and should not be run or opened.

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