The second in today’s trickbot campaigns targets USA. I wonder if the hacked/ compromised healthcare company involved in the distribution has also lost or leaked any patient details.
This example is an email containing the subject of “Important account documents” pretending to come from Chase Bank but actually coming from a look-a-like or typo-squatted domain “firstname.lastname@example.org” with a malicious word doc attachment is today’s latest spoof of a well-known company, bank or public authority delivering Trickbot banking Trojan
You can now submit suspicious sites, emails and files via our Submissions system
From: Chase <email@example.com>
Date: Wed 11/07/2018 18:31
Subject: Important account documents
Alert | Important account documents
Read your secure documents by opening the attachment (20987419355.doc). You will be promted to open ( view ) the file or save (download) it to your computer. For best results, save the file first, then open it with Microsoft Office. To ensure your documents are handled promtly, please review and sign your documents as soon as possible.
Please take one minute of your time to review and complete attached documents.
This message may contain privileged or otherwise confidential information and is intended for the sole use of the intended recipient(s). Any unauthorized use, disclosure, distribution, or copying of this message, including any attachments, is prohibited. If you are not the intended recipient of this message, please immediately contact the ALLYDealer Help Desk at 1-866-766-4622 and delete the message and any attachments without using, disclosing, distributing, or copying the contents.
Clients who do not use appropriate fraud-prevention tools increase their risk of losses and are liable for all losses incurred for payments originating using any authorized users’ security credentials or others who have designated transaction authority.
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J.P. Morgan and Chase are marketing names for certain businesses of JPMorgan Chase & Co. (“JPMC”) and its subsidiaries worldwide. Products and services may be provided by commercial bank affiliates, securities affiliates or other JPMC affiliates or entities.
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This email was sent from an unmonitored mailbox. Please do not reply to this message; replies are unmonitored.
Chase Privacy Operations, Attention: Commercial Banking, PO Box 659752, San Antonio, Texas 78265-9752
Chase Bank has not been hacked or had their email or other servers compromised. They are not sending the emails to you. They are just innocent victims in exactly the same way as every recipient of these emails.
What has happened is that the criminals sending these have registered various domains that look like genuine Company, Bank, Government or message sending services. Normally there is only newly registered domain that imitate Companies House, HMRC, another Government department, a Bank, file hosting service or a message sending service that can easily be confused with the genuine organisation in some way, that are hosted on & sending emails from 4 different servers.. Some days however we do see dozens or even hundreds of fake domains.
Today’s example of the spoofed domain is, as usual, registered via Godaddy as registrar. Because of new GDPR rules we cannot easily find the registrants name or any further details.
- chase-docs.com hosted on & sending emails via 220.127.116.11| 18.104.22.168 |22.214.171.124| 126.96.36.199|
The alternate Download location is http://logiviatech.com/bam.jop
Folder with files & configs changed again to C:\Users\user name\AppData\Roaming\msgroup\
All modern versions of word and other office programs, that is 2010, 2013, 2016 and 365, should open all Microsoft office documents that is Word docs, Excel spreadsheet files and PowerPoint etc that are downloaded from the web or received in an email automatically in “protected view” that stops any embedded malware, macros and DDE “exploit /Feature” and embedded ole objects from being displayed and running. Make sure protected view is set in all office programs to protect you and your company from these sorts of attacks and do not over ride it to edit the document. If the protected mode bar appears when opening the document DO NOT follow the advice they give to enable macros or enable editing to see the content. The document will have a warning message, but you will be safe.
Be aware that there are a lot of other dodgy word docs spreading that WILL infect you with no action from you, if you are still using an out dated or vulnerable version of word. This is a good reason to update your office programs to a recent version and stop using office 2003 and 2007. Many of us have continued to use older versions of word and other office programs, because they are convenient, have the functions and settings we are used to and have never seen a need to update to the latest super-duper version.
The risks in using older version are now seriously outweighing the convenience, benefits and cost of keeping an old version going.
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware. Also please read our post about word macro malware and how to avoid being infected by them
I strongly urge you to update your office software to the latest version and stop putting yourself at risk, using old out of date software.
Email from: firstname.lastname@example.org