We see lots of phishing attempts. This one is slightly different than many others and tries to be much more involved and complicated. It pretends to be a message from Spotify to update your account details. There are quite a few things wrong with this phishing scam, starting with the email. Using Outlook, the email fails to display the link to log in. It does show once you open it in plain text or use the view in a webpage link. Once you get to the site and insert a username or email address and password to move on, the links to the left of the page all go to an open directory that shows a whole list of countries, but actually following the links, shows identical pages with the only difference being the name of the country in the box at the bottom of the page, so I don’t know why they didn’t just use a drop down selection box with all the countries, instead of trying to use geo-IP targeting.
They use email addresses and subjects that will entice a user to read the email and open the attachment. A very high proportion are being targeted at small and medium size businesses, with the hope of getting a better response than they do from consumers.
These do not come from Spotify
You can now submit suspicious sites, emails and files via our Submissions system
Remember many email clients, especially on a mobile phone or tablet, only show the Name in the From: and not the bit in <domain.com >. That is why these scams and phishes work so well.
The email looks like:
From: Spotify < firstname.lastname@example.org> or Spotify < email@example.com>
Date: Fri 20/04/2018 04:04
Subject: Spotify User Notification
Spotify User Notification
No need to worry, we just need to validate some account information in order to keep providing you with our service,
Please click below in order to validate your information.
Validate your membership now
Once your account has been validated we wont ask you again.
The Spotify Team .
Open it in the view in browser link & get
Follow the link to http://spotify-membership.com/usermemberkey=01984897439487437294746333848/ where you get the typical log in page asking for username or email address & password
Next details page
Next billing details
But if you are inquisitive and click the billing or profile links on previous page, you get an open directory with links to what is supposed to be a different set of pages for each country being targeted, with very minor differences between each page. just the country name in the drop down box that doesn’t actually drop down
We all get very blasé about phishing and think we know so much that we will never fall for a phishing attempt. Don’t assume that all attempts are obvious. Watch for any site that invites you to enter ANY personal or financial information. It might be an email that says “you have won a prize” or “sign up to this website for discounts, prizes and special offers”
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware.
All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. Whether it is a message saying “look at this picture of me I took last night” and it appears to come from a friend or is more targeted at somebody who regularly is likely to receive PDF attachments or Word .doc attachments or any other common file that you use every day. Or whether it is a straight forward attempt, like this one, to steal your personal, bank, credit card or email and social networking log in details. Be very careful when unzipping them and make sure you have “show known file extensions enabled“, And then look carefully at the unzipped file. If it says .EXE then it is a problem and should not be run or opened.
|22.214.171.124||126.96.36.199.vultr.com||Seattle||Washington||US||AS20473 Choopa, LLC|
|188.8.131.52||184.108.40.206.vultr.com||Seattle||Washington||US||AS20473 Choopa, LLC|
Received: from [220.127.116.11] (port=60750 helo=pq.com)
by my email server with esmtp (Exim 4.89_1)
for firstname.lastname@example.org; Fri, 20 Apr 2018 04:04:27 +0100
Received: from User ([18.104.22.168]) by pq.com with Microsoft SMTPSVC(8.5.9600.16384);
Fri, 20 Apr 2018 03:04:21 +0000
From: ” Spotify”< email@example.com>
Subject: Spotify User Notification
Date: Fri, 20 Apr 2018 03:04:20 -0000
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-OriginalArrivalTime: 20 Apr 2018 03:04:22.0288 (UTC) FILETIME=[48217100:01D3D854]