Problems With Windows Updates August 2014 KB2982791 KB2970228 KB2975719 KB2975331

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There have been quite a few reports of problems with several of this months ( August 2014 ) windows updates
Problems with Windows updates August 2014 KB2982791 KB2970228 KB2975719 KB2975331

MS14-045 – Important
– https://technet.microsoft.com/library/security/ms14-045
– Reason for Revision: V2.0 (August 15, 2014): Bulletin revised to remove Download Center links for Microsoft security update  2982791.
Microsoft recommends that customers uninstall this  update. http://support.microsoft.com/kb/2982791 See the Update FAQ for details
– Originally posted: August 12, 2014
– Updated: August 15, 2014
– Bulletin Severity Rating: Important
– Version: 2.0

Microsoft is recommending that EVERYBODY do this regardless of whether you have a current problem or not.
My experience and view is that there is a strong possibility that ANYBODY could experience the problem and be unable to boot windows at any time with these updates installed, or have display issues. With the increased use on websites of dynamic fonts that are loaded as and when needed to display on a website, that do not use the default installed fonts, the problems can affect anybody and cause an IE crash on almost any site. I have experienced an extraordinary amounts of IE crashes in the 4 days that these updates were installed, but as soon as I uninstalled the 2 offending updates on my W8.1 computer all crashes stopped. KB2982791 KB2975719 others have reported similar behaviour to me.

If you do get crashes or a blue screen after installing these updates, then follow the advice on http://support.microsoft.com/kb/2982791 to start up in recovery environment and repair your computer. At first glance it looks complicated but is actually quite simple and easy to do.

I have seen many questions and comments on various forums and websites saying should they uninstall these updates even when no problems are being experienced at this time. My opinion is, YES, uninstall all of these updates, until Microsoft find the cause of the problem and fix it. While you might be lucky and only get IE crashes and minor display issues, don’t take the chance and risk a serious computer malfunction.

Although KB2982791 is a security update, it isn’t that important in the scheme of things and appears to need a physical log on to the computer to be able to exploit this elevation of privilege and affect your computer. It doesn’t appear to be a remote access exploit. The same criteria applies to KB2970228 where the vast majority of users will never use the Russian Ruble symbol so won’t ever need this update anyway. The 2 updates for W8/W8.1 KB2975719 KB2975331 are updates that do fix loads of bugs and introduce new features.

However, it does no harm to wait for a while to install them and it looks like the offending part of those updates are the part that introduces the Russian Rouble symbol. It looks like if you have W8/W8.1 then if you have selected KB2975719 KB2975331 for install then you won’t be offered KB2970228 as a separate update. You would only install either KB2975719 KB2975331 not both. KB2975719 is for users with W8.1. KB2975331 is for users with W8

EDIT: After reading the Microsoft KB much more carefully and in line by line detail, the facts are that KB2970228 is for Windows 7 and Windows server 2008 ONLY and the same update is included in the Windows 8/Win8.1 roll up update KB2975719 for W 8.1 or KB2975331 for w8. That is why We advise ( and Microsoft do ) to uninstall those updates.

My personal opinion and I would assume that it would be shared by quite a high number of IT pros, is that Microsoft should remove the Russian Ruble update from the W8/W8.1 roll up updates and re-issue those so the improvements and fixes are available for the highest number of users. Then they should issue a stand alone OPTIONAL update that is available for ALL supported versions of Windows for the Russian Ruble symbol and that way only users who would be likely to use that symbol can install it.

Edit 19 August 2021:
After some research re Known issue 3 crashes and Blue screens appears to affect only those machines with Open Type Font (.OTF) shortcuts in the Windows Fonts directory (%WINDIR%\Fonts). These shortcuts may be created by Adobe apps (e.g., Photoshop Elements 11), Bitstream Font Navigator, and others. Microsoft recommends that those customers uninstall this update.

I do not have any OTF font shortcuts in my fonts directory in either my W8.1 computer or my 2 W7 computers, BUT I have experienced an extraordinary amount of IE crashes and display issues with this months updates installed. As soon as I uninstalled KB2982791 and KB2975719 from My W8.1 computer all the issues stopped, IE worked as well as it ever does and all display issues cleared up. The same behaviour has happened when I uninstalled KB2982791 on 2 windows 7 computers. I never installed KB2970228 the Russian ruble update on my W7 computers, but it was automatically installed on the W8.1 computer as part of the KB2975719 August 2014 roll up update.

In view of my experiences with 3 different computers and being informed about similar behaviour from other users, I still stick to my advice to uninstall all and any of these 4 problematic updates, until Microsoft get to the root cause and issue revised updates.

Open the Programs and Features item in Control Panel, and then click View installed updates. Find and then uninstall any of the following update that are currently installed:
◦ KB2982791
◦ KB2970228
◦ KB2975719
◦ KB2975331

Known Issues With This Security Update

Known Issue 1

After you install this security update, fonts that are installed in a location other than the default fonts directory (%windir%\fonts\) cannot be changed when they are loaded into any active session. Attempts to change, replace, or delete these fonts will be blocked, and a “File in use” message will be presented.For more information, go to the following Microsoft webpages:

Font Installation and Deletion (http://msdn.microsoft.com/en-us/library/dd144833(v=vs.85).aspx) AddFontResource function (http://msdn.microsoft.com/en-us/library/dd183326(v=vs.85).aspx) AddFontResourceEx function (http://msdn.microsoft.com/en-us/library/dd183327(v=vs.85).aspx) RemoveFontResource function (http://msdn.microsoft.com/en-us/library/dd162922(v=vs.85).aspx) RemoveFontResourceEx function (http://msdn.microsoft.com/en-us/library/dd162923(v=vs.85).aspx)

Known Issue 2

Microsoft is investigating behavior in which fonts do not render correctly after any of the following updates are installed:

2982791 (http://support.microsoft.com/kb/2982791/ ) MS14-045: Description of the security update for kernel-mode drivers: August 12, 2014

2970228 (http://support.microsoft.com/kb/2970228/ ) Update to support the new currency symbol for the Russian ruble in Windows

2975719 (http://support.microsoft.com/kb/2975719/ ) August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

2975331 (http://support.microsoft.com/kb/2975331/ ) August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012

Status

Microsoft has removed the download links to these updates while these issues are being investigated.

Mitigations

Open the Programs and Features item in Control Panel, and then click View installed updates. Find and then uninstall any of the following update that are currently installed:

  • KB2982791
  • KB2970228
  • KB2975719
  • KB2975331

 

Known Issue 3

Microsoft is investigating behavior in which systems may crash with a 0×50 Stop error message (bugcheck) after any of the following updates are installed:

2982791 (http://support.microsoft.com/kb/2982791/ ) MS14-045: Description of the security update for kernel-mode drivers: August 12, 2014

2970228 (http://support.microsoft.com/kb/2970228/ ) Update to support the new currency symbol for the Russian ruble in Windows

2975719 (http://support.microsoft.com/kb/2975719/ ) August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

2975331 (http://support.microsoft.com/kb/2975331/ ) August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012

This condition may be persistent and may prevent the system from starting correctly. http://support.microsoft.com/kb/2982791 shows you how to start up in recovery mode to fix this blue screen start up crash loop problem

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