What on earth is going on at Microsoft. Somebody has blocked the privacy, OneDrive & other malware or abuse reporting sites from IE11 users on ALL windows versions. I do not want to switch to Chrome or Firefox to report Abuse issues on Microsoft sites.
Blocking Internet explorer on abuse reporting sites is totally unacceptable. I can just about accept them adding features only supported in Edge or other new browsers on show case sites that are intended for fluff and marketing purposes, but ABUSE reports should be easy to access and work properly in ALL browsers. Even unsupported browsers and operating systems like IE8 on XP or IE9 on Vista. We all know in the real world there are still millions of users of XP and Vista and that won’t go away anytime soon.
It is hard enough to persuade a user to submit abuse reports. If you make it simple with an easy to fill in form that requires minimal details, you get a better response. In most abuse reports about spam, malware or phishing scams that involve the Microsoft network, all that is really needed is The submitter’s ( optional) email address. The url of the offending site, file or link. A short description of what is wrong and possibly the ability to upload the email, log files or other relevant information.
Microsoft needs to get with it & sort out the abuse reporting system. We need one central report address for all Microsoft services, not dozens of different ones. Then that abuse team acts as a triage team,distribute the reports to the correct department with their recommendation on what to do & how quickly it should be dealt with, or even have the ability to immediately remove or block public access to abusive or obviously fraudulent Microsoft accounts on the Microsoft network.
If you make it difficult or complicated, the majority of users just will give up, move on & forget about it.
The ability to submit Abuse reports are the ONE exception to the rule of always using an updated and supported system. The only other allowed exception is obviously Windows Update so you can, as much as possible, get updated to a safer, more secure version of windows.
What happens to blind & disabled users who use special accessibility options like lynx or other text only browsers or screen readers?
IE11 is supported on W8.1 until 2023 and on W7 until 2020
Millions of users cannot or will not upgrade to W10 until their existing hardware expires, breaks or packs up.
Whichever web designer or team manager decided to remove support for a browser 5 years before official end of support needs firing or at least urgent re-training immediately.
It is already virtually impossible for a “normal” user to report abuse to Microsoft via the Cert report form. They ask for details that the majority of users cannot answer.
We don’t know exact time stamps or Source IP addresses when you receive a scam/spam email with links to Microsoft service like Onedrive, Sway or Azure that gives a link to download malware files pretending to be invoices or orders or something similar.
If Microsoft wants to betaken seriously as a major player in the security field, it Is not enough just to have a good Antivirus in Windows Defender. It must make reporting abuse of Microsoft services quick, easy and efficient. And act on the reports very quickly, not wait several days to respond. A typical abuse report about malware or phishing should get an answer within 2-3 hours at the maximum. Any longer than that and potentially millions of recipients will have been infected or compromised.
When you offer services that can and do get abused, you need to take responsibility and deal with the abuse reports immediately.
Get this Fixed please Microsoft ASAP