An email with the subject of  IKEA Purchase Order  [2001800526] pretending to come from  with a malicious word doc  attachment  is another one from the current bot runs which try to download various Trojans and password stealers especially banking Trojans like Dridex or Dyreza and ransomware like cryptolocker or Teslacrypt.

They are using email addresses and subjects that will scare or entice a user to read the email and open the attachment. A very high proportion are being targeted at small and medium size businesses, with the hope of getting a better response than they do from consumers.

The email looks like:


Date: Thu 28/01/2016 10:24

Subject: IKEA Purchase Order  [2001800526]

Attachment: Purchase_Order_Number__2001800526.doc

Body content:

This message contains a Purchase Order from IKEA. If you have any questions regarding this Purchase Order and its contents, we kindly ask you to contact your customer directly.

If this message is incomplete or not readable, feel free to refer to our contact details below.

Please do not reply to this message!

Diese Nachricht enthält eine Bestellung von IKEA. Bitte nehmen Sie Kontakt mit dem Kunden direkt auf, sollten Fragen zum Inhalt dieser Bestellung bestehen.

Sollte diese Nachricht unvollständig oder nicht lesbar sein, bitten wir Sie sich an den unten genannten Kontakt zu wenden.

Bitte antworten Sie nicht auf diese Nachricht!

Este mensaje contiene una Orden de Compra de IKEA. Póngase en contacto con el cliente directamente si tiene alguna pregunta respecto a la Orden de Compra y su contenido.

Si este mensaje está incompleto o no leíble, siga nuestros detalles de contactos en la parte inferior.

Por favor no responda este mensaje.

Ce message contient un bon de commande de la société IKEA. Pour toutes questions concernant cette commande ou son contenu, nous vous prions de bien vouloir contacter votre client directement.

Si ce message est incomplet ou si vous avez des difficultés à le lire, n’hésitez pas à nous contacter avec les coordonnées ci-dessous.

Veuillez ne pas répondre à ce message s’il vous plaît !



Detta meddelande innehåller en inköpsorder ifrån IKEA, vänligen kontakta din kund direkt om du har några frågor angående inköpsordern och dess innehåll.

Om det här meddelandet är ofullständigt eller oläsligt, kontakta oss på nedanstående adress eller telefonnummer.

Vänligen svara ej på detta meddelande!

Kind regards,

IBX Service Desk

Capgemini BPO | IBX Business Network | Sweden

Gustavslundsvägen 131, SE-167 51 Bromma, Sweden

Postal Address: BOX 825, SE-167 24 Bromma, Sweden

Internet: | |

Support Email:


Toll free:

Austria             0800.295.265              Norway                                    800.167.57

Brazil               08000 380 599                        Sweden                                    020.313.200

Denmark         808.89.961                              United Kingdom          080.8234.9169

Finland            0800.114.671              USA                                          866.8236.518

Germany         0800.181.1539                        India                            0008001008811


Not toll free:

International   +46 8 5648.9600

Screenshot: NONE


238 January 2016 : Purchase_Order_Number__2001800526.doc       Current Virus total detections:  MALWR shows a download of  Dridex Banking malware from  or ( VirusTotal)

So far I have only examined  1 version of this malware, but previous campaigns over the last few weeks have delivered 5 or 6 and quite often up to 10 or 12  different versions, some with word doc attachments and some with Excel xls attachments. There are frequently 5 or 6 download locations all delivering exactly the same malware.

All the alleged senders, companies, names of employees, phone numbers, amounts, reference numbers etc. mentioned in the emails are all innocent and are just picked at random. Some of these companies will exist and some won’t.  Don’t try to respond by phone or email, all you will do is end up with an innocent person or company who have had their details spoofed and picked at random from a long list that the bad guys have previously found .  The bad guys choose companies, Government departments and other organisations with subjects that are designed to entice you or alarm you into blindly opening the attachment or clicking the link in the email to see what is happening.

IKEA or  has not been hacked or had their email or other servers compromised. They are not sending the emails to you. They are just innocent victims in exactly the same way as every recipient of these emails.

This email attachment contains what appears to be a genuine word doc or Excel XLS spreadsheet with either a macro script or  an embedded OLE object that when run will infect you.

Modern versions of Microsoft office, that is Office 2010, 2013, 2016 and Office 365 should be automatically set to higher security to protect you.

By default protected view is enabled and  macros are disabled, UNLESS you or your company have enabled them.  If protected view mode is turned off and macros are enabled then opening this malicious word document will infect you, and simply previewing it in  windows explorer or your email client might well be enough to infect you. Definitely DO NOT follow the advice they give to enable macros or enable editing to see the content.

Most of these malicious word documents either appear to be totally blank or look something like these images when opened in protected view mode, which should be the default in Office 2010, 2013, 2016  and 365.  Some versions pretend to have a digital RSA key and say you need to enable editing and Macros to see the content.  Do NOT enable Macros or editing under any circumstances


What can be infected by this
At this time, these only infect windows computers. They do not affect a Mac, IPhone, IPad, Blackberry, Windows phone or Android phone. The malicious word or excel file can open on any device with an office program installed, and potentially the macro will run on Windows or Mac or any other device with Microsoft Office installed. BUT the downloaded malware that the macro tries to download is windows specific, so will not harm, install or infect any other computer except a windows computer. You will not be infected if you do not have macros enabled in Excel or Word. These Macros do not run in Open Office, Libre Office, Word Perfect or any other office program that can read Word or Excel files. 

Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware. Also please read our post about word macro malware and how to avoid being infected by them

Be very careful with email attachments. All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. It might be a simple message saying “look at this picture of me I took last night” that appears to come from a friend. It might be a scare ware message that will make you open the attachment to see what you are accused of doing. Frequently it is more targeted at somebody ( small companies etc.) who regularly receive PDF attachments or Word .doc attachments or any other common file that you use every day, for example an invoice addressed to

The basic rule is NEVER open any attachment to an email, unless you are expecting it. Now that is very easy to say but quite hard to put into practice, because we all get emails with files attached to them. Our friends and family  love to send us pictures of them doing silly things, or even cute pictures of the children or pets. Many of us routinely get Word, Excel or PowerPoint attachments in the course of work or from companies that we already have a relationship with.

Never just blindly click on the file in your email program. Always save the file to your downloads folder, so you can check it first. A lot of malicious files that are attached to emails will have a faked extension. That is the 3 letters at the end of the file name. Unfortunately windows by default hides the file extensions so you need to Set your folder options to “show known file types. Then when you unzip the zip file  that is supposed to contain the pictures of “Sally’s dog catching a ball”, an invoice or receipt from some company for a product or service  or receive a Word doc or Excel file report that work has supposedly sent you to finish working on at the weekend,  you can easily see if it is a picture or document & not a malicious program. If you see .EXE .COM .PIF .SCR .JS at the end of the file name DO NOT click on it or try to open it, it will infect you.

With these malformed infected word, excel and other office documents that normally contain a vba macro virus, the vital thing is do not open any office document direct from your email client or the web. Always save the document to a safe location on your computer, normally your downloads folder or your documents folder and scan it with your antivirus. Many Antiviruses do not natively detect vba  macro-viruses in real time protection and you need to enable document or office protection in the settings. Do not rely on your Anti-Virus to immediately detect the malware or malicious content.    DO NOT enable editing mode or enable macros  

All modern versions of word and other office programs, that is 2010, 2013, 2016 and 365, should open all Microsoft office documents that is word docs, excel files and PowerPoint etc  that are downloaded from the web or received in an email  automatically in “protected view” that stops any embedded malware or macros from being displayed and running. Make sure protected view is set in all office programs to protect you and your company from these sorts of attacks and do not over ride it to edit the document until you are 100% sure that it is a safe document. If the protected mode bar appears when opening the document DO NOT enable editing mode or enable macros the document will look blank or have a warning message, but will be safe.

Be aware that there are a lot of dodgy word docs spreading that WILL infect you with no action from you if you are still  using an out dated or vulnerable version of word. This is a good reason to update your office programs to a recent version and stop using office 2003 and 2007.  Many of us have continued to use older versions of word and other office programs, because  they are convenient, have the functions and settings we are used to and have never seen a need to update to the latest super-duper version.  The risks in using older version are now seriously starting to outweigh the convenience, benefits and cost of keeping an old version going.

I strongly urge you to update your office software to the latest version and stop putting yourself at risk, using old out of date software.


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4 Comments on "IKEA Purchase Order [2001800526] – word doc malware #Dridex"

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[…] Current Virus total detections:  Which is exactly the same malware downloader as described in this earlier post and downloads an updated  Dridex banking Trojan from the same locations […]

28 January 2016 2:35 pm 2:35 pm

Recommended IP’s to -block-

astigarragakomusikaeskola .com:



29 January 2016 8:55 am 8:55 am

These will be valid for one day, and then not be used again.
A better tactic is to block people from downloading .exe files unless they are supervised.