This example is an email containing the subject of “Important : Please update your company information” pretending to come from Lloyds Bank but actually coming from a look-a-like or typo-squatted domain “email@example.com” with a malicious word doc attachment is today’s latest spoof of a well-known company, bank or public authority delivering Trickbot banking Trojan
You can now submit suspicious sites, emails and files via our Submissions system
From:Gary Terry (Lloyds Bank) <firstname.lastname@example.org>
Date: Thu 07/06/2018 11:15
Subject: Important : Please update your company information
This email was sent to: Recipient@victimsdomain.com
Update your details,
Please keep the information we hold about your business up to date. Regular updates help to ensure your accounts remain fully operational and protected from financial crime. Any member of your business with full signatory access can update the information..
Please check attached form with your company details we have on file. Please complete, sign and fax back to 0345 602 1997.
Things you’ll find in this form:
1: Names, dates of birth and a current address for people who have a controlling interest over your business / organisation e.g. partners, directors, secretaries and major shareholders.
2: Details of what your business does and any countries you trade with outside the UK.
3: Your business address and business account details.
4: If your company or a partnership is registered with Companies House you’ll need your registered number and registered address.
5: If you are a charity registered with a Charities Commission you will need your registered number.Sincerely,
Business & Commercial Accounting
Confidentiality Notice: The information contained in this message may be confidential and legally privileged. It is intended only for use of the individual named. If you are not the intended recipient, you are hereby notified that the disclosure, copying, distribution, or taking of any action in regards to the contents of this fax – except its direct delivery to the intended recipient – is strictly prohibited. If you have received this fax in error, please notify the sender immediately and destroy this cover sheet along with its contents, and delete from your system, if applicable.
Lloyds Bank has not been hacked or had their email or other servers compromised. They are not sending the emails to you. They are just innocent victims in exactly the same way as every recipient of these emails.
What has happened is that the criminals sending these have registered various domains that look like genuine Company, Bank, Government or message sending services. Normally there are between 2 and 4 newly registered domains that imitate Companies House, HMRC, another Government department, a Bank, file hosting service or a message sending service that can easily be confused with the genuine organisation in some way. Some days however we do see dozens or even hundreds of fake domains.
Today’s example of the spoofed domain is as usual, registered via Godaddy as registrar using privacy protection services.
- business-lloydsbank.com hosted on & sending emails via 220.127.116.11 rivalhost.com Los Angeles California US AS20454 SECURED SERVERS LLC| 18.104.22.168 Amsterdam Noord-Holland NL AS43350 NForce Entertainment B.V | 22.214.171.124 hosted-by.leaseweb.com NL AS60781 LeaseWeb Netherlands B.V. | 126.96.36.199 usa-tx.privax.com Houston Texas US AS51430 AltusHost B.V.
This malware doc file downloads from http://bismillah-sourcing.com/sec.bin which is a renamed .exe file ( VirusTotal) Gtag Ser 0607
The alternate Download location is http://sunraygroups.com/sec.bin
Another new file, module & config location again today C:\Users\user name\AppData\Roaming\coplane
The scheduled task(s) keeping the malware persistent has also changed today to MsWinToken
All modern versions of word and other office programs, that is 2010, 2013, 2016 and 365, should open all Microsoft office documents that is Word docs, Excel spreadsheet files and PowerPoint etc that are downloaded from the web or received in an email automatically in “protected view” that stops any embedded malware, macros and DDE “exploit /Feature” and embedded ole objects from being displayed and running. Make sure protected view is set in all office programs to protect you and your company from these sorts of attacks and do not over ride it to edit the document. If the protected mode bar appears when opening the document DO NOT follow the advice they give to enable macros or enable editing to see the content. The document will have a warning message, but you will be safe.
Be aware that there are a lot of other dodgy word docs spreading that WILL infect you with no action from you, if you are still using an out dated or vulnerable version of word. This is a good reason to update your office programs to a recent version and stop using office 2003 and 2007. Many of us have continued to use older versions of word and other office programs, because they are convenient, have the functions and settings we are used to and have never seen a need to update to the latest super-duper version.
The risks in using older version are now seriously outweighing the convenience, benefits and cost of keeping an old version going.
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware. Also please read our post about word macro malware and how to avoid being infected by them
I strongly urge you to update your office software to the latest version and stop putting yourself at risk, using old out of date software.