An email with the subject of Congratulations, Your Order Has Been Shipped Out, Parcel #441467 [ random numbered] coming from random names and random email addresses with a zip attachment is another one from the current bot runs which try to download various Trojans and password stealers especially banking credential stealers, which may include cridex, dridex, dyreza and various Zbots, cryptolocker, ransomware and loads of other malware on your computer. They use email addresses and subjects that will entice a user to read the email and open the attachment. A very high proportion are being targeted at small and medium size businesses, with the hope of getting a better response than they do from consumers.
This is a rerun of a very similar malspam from yesterday. The malware payload site and file names are exactly the same, although the downloaded files themselves have been updated/changed
The name of the alleged sender matches the name in the body of the email and the attachment
The email looks like:
From: Boyd Monroe <firstname.lastname@example.org>
Date: Thu 04/02/2016 04:29
Subject: Congratulations, Your Order Has Been Shipped Out, Parcel #441467
Attachment: Johnnie Bonilla.zip
Valued Client, Boyd Monroe
As our finance department has recently received the payment in full from your account, rest assured that your package has been already processed and sent out to you.
As our records show, the package is on the way to your closes post office.
The package will be available for collection soon. Usually it can take up to 10 business days for the order to reach to your location.
In case there are any questions or troubles with the parcel, make sure you call the local post office to get the additional information.
In case you have any feedback or concerns about our services, don’t hesitate to contact us any time and we will be glad to help you.
Please find the invoice with the additional information on the delivery enclosed down below.
Other subjects & body content in this series of emails include:
From: Johnnie Bonilla <email@example.com>
Date: Thu 04/02/2016 11:29
Subject: Problem with the Purchase, Reference Number #583185
Attachment: Johnnie Bonilla.zip
Valued Customer, Johnnie Bonilla
Your package has been sent on January 21st, 2016.
Your parcel should have already been delivered.
We do not see any problem from our part.
Please, contact your closest post office as the status says that the order was delivered to your doorstep on January 27th, 2016.
Please, call us if you have any additional questions.
Please review the order and the delivery details in the file attached.
These malicious attachments normally have a password stealing component, with the aim of stealing your bank, PayPal or other financial details along with your email or FTP ( web space) log in credentials. Many of them are also designed to specifically steal your Facebook and other social network log in details.
All the alleged senders, companies, names of employees and phone numbers mentioned in the emails are all innocent and are just picked at random. Some of these companies will exist and some won’t. Don’t try to respond by phone or email, all you will do is end up with an innocent person or company who have had their details spoofed and picked at random from a long list that the bad guys have previously found. The bad guys choose companies, Government departments and organisations with subjects that are designed to entice you or alarm you into blindly opening the attachment or clicking the link in the email to see what is happening.
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware.
You can now send any suspicious files for examination by the antivirus companies via our submission system
Be very careful with email attachments. All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. Whether it is a message saying “look at this picture of me I took last night” and it appears to come from a friend or is more targeted at somebody who regularly is likely to receive PDF attachments or Word .doc attachments or any other common file that you use every day.
The basic rule is NEVER open any attachment to an email, unless you are expecting it. Now that is very easy to say but quite hard to put into practice, because we all get emails with files attached to them. Our friends and family love to send us pictures of them doing silly things, or even cute pictures of the children or pets.
Never just blindly click on the file in your email program. Always save the file to your downloads folder, so you can check it first. Most ( if not all) malicious files that are attached to emails will have a faked extension. That is the 3 letters at the end of the file name. Unfortunately windows by default hides the file extensions so you need to Set your folder options to “show known file types. Then when you unzip the zip file that is supposed to contain the pictures of “Sally’s dog catching a ball” or a report in word document format that work has supposedly sent you to finish working on at the weekend, you can easily see if it is a picture or document & not a malicious program. If you see .EXE or .COM or .PIF or .SCR or .JS at the end of the file name DO NOT click on it or try to open it, it will infect you.
While the malicious program is inside the zip file, it cannot harm you or automatically run. When it is just sitting unzipped in your downloads folder it won’t infect you, provided you don’t click it to run it. Just delete the zip and any extracted file and everything will be OK. You can always run a scan with your antivirus to be sure. There are some zip files that can be configured by the bad guys to automatically run the malware file when you double click the zip to extract the file. If you right click any suspicious zip file received, and select extract here or extract to folder ( after saving the zip to a folder on the computer) that risk is virtually eliminated. Never attempt to open a zip directly from your email, that is a guaranteed way to get infected. The best way is to just delete the unexpected zip and not risk any infection.