We see lots of phishing and scam attempts . This one is a bit stranger than most for an English speaker. There are no links in the email at all, but there is a different email address when you reply to the email from the email link. I have no real Idea about the phone number. A quick search shows it will be some sort of premium rate scam where you pay lots of £ , $, € to the scammers and criminals running these.
The mail.com email address showing in the body has a different email address when selected dv.Mechel@gmx.com
Do not reply to the email and definitely do NOT phone the premium rate phone number in the email. You will end up paying large sums of money to the scammer.
They use email addresses and subjects that will entice a user to read the email and open the attachment. A very high proportion are being targeted at small and medium size businesses, with the hope of getting a better response than they do from consumers.
You can now submit suspicious sites, emails and files via our Submissions system
Remember many email clients, especially on a mobile phone or tablet, only show the Name in the From: and not the bit in <domain.com >. That is why these scams and phishes work so well.
These DO not come from Chronopost.fr
The email looks like:
From: email@example.com <firstname.lastname@example.org>
Date: Fri 24/11/2017 07:28
Subject: Suivre votre colis ( Track your package )
Vous avez un colis au bureau de Chronopost.
Vous disposez d’un délai de 48 heures pour récupérer votre colis ,Sinon il sera retourné à l’expéditeur.
Veuillez confirmer l’envoi du colis à votre domicile en suivant les étapes au dessous:
- Appeler le Numero de notre service clients: 089 024 1824
2. Recevoir le code de confirmation (24/24h).
3. Envoyer le code de confirmation à l’adresse Mail suivant:
Si vous ne pouvez pas recevoir le code veuillez essayer une autre fois.
Translates to :
You have a package at Chronopost’s office.
You have a period of 48 hours to recover your package, otherwise it will be returned to the sender.
Please confirm the shipment to your home by following the steps below:
1. Call the number of our customer service: 089 024 1824
2. Receive the confirmation code (24 / 24h).
3. Send the confirmation code to the following mail address:
If you can not receive the code please try again.
Note these criminal scammers spoof the victims /recipients domain in the helo header entry as well as the Chronopost entries
Received: from ip234.ip-54-37-185.eu ([18.104.22.168]:56635 helo=victimsdomain.com)
by knight.knighthosting.co.uk with esmtp (Exim 4.89)
for email@example.com; Fri, 24 Nov 2017 07:27:57 +0000
Subject: Suivre votre colis
Date: 24 Nov 2017 08:28:04 +0100
We all get very blasé about phishing and think we know so much that we will never fall for a phishing attempt. Don’t assume that all attempts are obvious. Watch for any site that invites you to enter ANY personal or financial information. It might be an email that says “you have won a prize” or “sign up to this website for discounts, prizes and special offers”
Please read our How to protect yourselves page for simple, sensible advice on how to avoid being infected by this sort of socially engineered malware.
All of these emails use Social engineering tricks to persuade you to open the attachments that come with the email. Whether it is a message saying “look at this picture of me I took last night” and it appears to come from a friend or is more targeted at somebody who regularly is likely to receive PDF attachments or Word .doc attachments or any other common file that you use every day. Or whether it is a straight forward attempt, like this one, to steal your personal, bank, credit card or email and social networking log in details. Be very careful when unzipping them and make sure you have “show known file extensions enabled“, And then look carefully at the unzipped file. If it says .EXE then it is a problem and should not be run or opened.